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CIGNA HealthCare Joins With drugstore.com To Offer Online Pharmacy Products And Services

Bloomfield, CN — CIGNA Corp.’s (NYSE: CI) CIGNA HealthCare companies announced today a national alliance with drugstore.com, Inc. (NASDAQ: DSCM) that will give all of CIGNA’s customers, including 24.7 million health care plan participants, access to a wide range of online services as well as discounts and special promotions on health and beauty aids. The service will be available by July 31. 

“This new alliance represents another element in our strategy to use e-commerce to deepen our relationships with consumers by expanding the products and services that we offer through our Web site,” said Willard S. Bashan, senior vice president of CIGNA’s E-Commerce Office. 

Under terms of the five-year agreement, CIGNA customers will have direct access to the drugstore.com Web site right from the home page of CIGNA’s www.cigna.com Internet site or through CIGNA HealthCare’s mail order pharmacy, Tel-Drug, Inc. The drugstore.com(TM) Web site is a leading online pharmacy and drugstore. 

As a further customer benefit, CIGNA HealthCare will enhance its own online pharmacy capabilities with new features available August 10, 2000. Tel-Drug mail-order pharmacy service has filled more than 3 million prescriptions in the past 12 months, and its new online enhancements will enable customers to place an order for a new prescription, track the status of an existing order or get a record of their orders. Currently, CIGNA HealthCare participants can order prescription refills online from www.cigna.com or on the Tel-Drug site at www.teldrug.com. 

"The Web continues to provide new and exciting opportunities for consumers," said Eric Elliott, president of Tel-Drug and senior vice president of CIGNA Pharmacy Management. “We chose drugstore.com because it is a leading e-commerce Web site for health and beauty products with advanced, reliable and personalized online services. Now we can offer the convenience of a complete online pharmacy for all prescription drug needs through Tel-Drug, along with easy access to discounted health and beauty products. Our alliance with drugstore.com certainly is an added benefit for all of CIGNA’s customers.”

“By aligning with a top-tier health care company, we will have more opportunities to deliver unique, customized services to consumers,” said Peter Neupert, president and CEO, drugstore.com, Inc. “Our broad array of products, information and value-added services, in addition to our discount prices -- available any time of the day, any day of the week -- were key to securing this agreement. We will work with CIGNA to develop new and innovative services that help our joint customers get greater value and satisfaction from their online drugstore experience.”

News, photos provided by Internet Wire.
 
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